AI-powered protection before they click

The second set of eyes your parents can ask.

When a text, email, call, or link feels off, they send it to TrustBefore. Our AI checks the warning signs and gives them a clear next step.

Plain-English answers No passwords needed
A daughter helping her father check a message on his phone

Looks suspicious

Don’t click the delivery link. Open the carrier’s app instead.

$7.7 billion

Older Americans reported losing nearly $7.7 billion to online scams in 2025, up about 60% in one year. A quick check before they click can stop it.

Source: FBI Internet Crime Complaint Center, 2025 Internet Crime Report

Got something suspicious? Check it here.

Got an email? Forward it to check@scan.trustbefore.app

We'll email you our answer, usually within a couple of minutes. You can attach a picture too.

Got a text or a phone call?

Copy the words into the box below, or tell us in your own words what the caller said.

On many phones you can also forward a text to check@scan.trustbefore.app.

See an example:

Never send passwords, codes, or account numbers.

Check it before you trust it.

Email Text Calls Links

How it works

A calmer way to answer “Is this real?”

01

Send us what you got

Forward the email or text to check@scan.trustbefore.app, or copy the words into the box.

02

AI checks the warning signs

TrustBefore looks for urgency, impersonation, odd payment requests, and risky links.

03

They get a clear next step

A simple risk level, the reasons behind it, and the safest action to take, by email, by text, or right on the page.

Clear, not technical

A simple answer they can act on.

No jargon. No shame. Just a calm explanation that helps your parent pause and make a safer decision.

Likely legitimate

The sender and link match the organization. Still, open the official app instead.

Suspicious — verify first

The message creates urgency and asks you to call an unfamiliar number.

Likely a scam

Do not send money or share the code. Contact your bank using the number on your card.

Memberships

Peace of mind for your family.

Choose the coverage that fits your family. Cancel anytime.

TrustBefore Check-In

For one parent who checks in occasionally.

$9/month

  • 1 family member
  • 10 checks each month
  • Clear AI-powered verdicts
Choose Check-In
Best for families

TrustBefore Family

Everyday reassurance for the whole family.

$19/month

  • Up to 4 family members
  • 30 checks each month
  • Monthly safety check-in
Choose Family

TrustBefore Family Plus

More coverage for a bigger family circle.

$39/month

  • Up to 8 family members
  • 100 checks each month
  • Monthly safety check-in
Choose Family Plus

Need more checks one month? Add a flexible top-up pack anytime — 5 extra checks for $3 or 10 for $5. Your parent is never cut off mid-scam.

TrustBefore provides AI-assisted decision support. It is not a guarantee, emergency service, law enforcement, or financial or legal advice.

Built around their privacy

Helpful without taking over.

TrustBefore never needs their password, security code, or banking login. We don’t remotely control their phone. They stay in charge.

No passwords or codes
No remote access
No shame or judgment
Clear safety limits

Good to know

Questions, answered.

Is TrustBefore a person or AI?

TrustBefore is AI-powered. It reviews suspicious messages, links, calls, and emails, then explains the risk in plain language so your family can make a safer choice.

What can my parent send in?

Anything that feels off. The easiest ways:
• A suspicious email: forward it to check@scan.trustbefore.app. They'll get our answer by email, usually within a couple of minutes.
• A text message: copy the words into the box on our website. On many phones they can also forward the text to check@scan.trustbefore.app and get a short answer back by text. If no reply arrives within 5 minutes, use the box instead.
• A phone call: type what the caller said or asked for, in their own words.
They can also attach a picture of the message if that's easier for them.
Never send passwords, verification codes, or bank account numbers.

Does TrustBefore guarantee something is safe?

No. TrustBefore is decision support, not a guarantee, emergency service, law enforcement, or financial or legal advice. If money has already been sent, contact the bank immediately.

Do you take over their phone?

Never. TrustBefore does not store credentials or use unattended remote access. Your parent stays in control of their device and decisions.

Who is the membership for?

You purchase the membership and invite the parent or family members you want covered. It is designed for adult children who want to give parents an easy second opinion.

What is the monthly safety check-in?

A friendly monthly touchpoint for your parent with a quick heads-up on trending scams, paired with a calm activity digest for you so you know they are protected.

How will I know if my parent runs into a scam?

If a check comes back high risk, you get an instant alert with the reasons and the safest next step. Your parent can also share any verdict with you in one tap. You never see their private messages.

Will I get a monthly update too?

Yes. Alongside your parent's safety check-in, you receive a calm monthly digest that shows how many checks were run, the types of risks we flagged, and confirmation that everything is being watched. It keeps you in the loop without exposing your parent's private messages.

What happens if my parent runs out of checks?

Safety comes first, so we still check that message and give them a clear answer instead of blocking them mid-scam. We then let you know the month's checks are used up, and you can add a flexible top-up pack (5 extra checks for $3, or 10 for $5) whenever you want. Checks reset automatically on your renewal date.

We check. You breathe easier.

Give your parent an easy place to pause before a suspicious message becomes a costly mistake.

See memberships